Warranty Registration

BraceUP warrants each of its products to be free from defects in material and workmanship for a period of 30 days from the date of purchase provided that such product was both: (1) under normal use and service and used for the purposes and under the conditions for which such product is intended; and (2) installed and maintained according to BraceUP's instructions.
We now offer a free warranty extension to all customers who submit the warranty registration form*. 

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 How does the warranty extension work

  • You can extend warranty period for an extra 30 days by filling the warranty registration form online. 
  • Extended warranty shall be started immediately after the end of the original 30 days warranty period.
  • Coverage, terms and conditions for extended warranty is same as that of the original 30 days warranty.

 

Who can register for the warranty extension

Customers from all purchase channels. The warranty registration must be completed within 30 days from the date of purchase. Each product (i.e. each order number) is entitled to extended warranty service once only.

 

 What is not covered

This warranty does not cover failure of any product caused external forces such as, but not limited to, acts of God or the elements, civil insurrection, vandalism, vehicular or other impact, application of excessive torque to the operating mechanism, presence of foreign matter, or frost heave. Purchaser shall assume all responsibility and expense for removal, reinstallation, and shipping charges in connection with this warranty.

 

*It’s important to understand that by registering your information with BraceUP, you are giving them access to your customer data. This information is best used to market products and discounts to you in the future.